Terms of rental

The rental company (hereinafter referred to as the lessor) concludes a “Motorhome Rental Agreement” with a citizen or organisation (hereinafter referred to as the lessee).

The vehicle may only be rented to a person over 21 years of age who holds a driving licence of the relevant category and has at least 2 years’ experience driving motor vehicles.

Required documents and conditions for concluding the contract:

  • Private person: – driving licence + 1 proof of identity (ID card, birth certificate, passport),
  • Legal person: – extract from the commercial register (max. 3 months old), power of attorney from the authorised person to take over the vehicle, driver’s personal documents (ID card, driving license), order form with the names of the drivers and their contact details (mobile phones) who will be authorised to use the vehicle.

Rental rates and other fees are specified in the PRICE LIST. 

The lessor has the right to withdraw from the concluded contract in case of serious or repeated violation of the rental conditions by the lessee and to claim compensation from the lessee for damages incurred.

The lessee takes over the vehicle in working order, with a full tank of fuel, the prescribed documents for its operation, two full gas cylinders, a full water tank, camping furniture, utensils and other equipment specified in the handover protocol.

The lessee shall take care of the vehicle so as not to cause damage. If any damage or defect requiring repair occurs during the rental period, the lessee must contact the lessor by telephone to arrange further action. Neither the lessee nor any member of the crew may dismantle or repair any part of the vehicle.

The lessee undertakes to use the hired motorhome only for purposes which correspond to the type and technical characteristics of the motorhome.

The rented motorhome may not be used to tow another vehicle.

The lessor expressly forbids any modifications to the vehicle (drilling, screwing, taping, marking). There is a STRICTLY NO SMOKING inside the motorhome. It is also forbidden to have any animals in the vehicle.

After booking, the lessee will receive information about the total rental amount by email. The lessee will pay at least 50% of the rental fee within 3 working days after the booking confirmation. The lessee shall pay the remaining part of the rent within 30 days before the start date of the rental. If the order and subsequent reservation is confirmed less than 30 days before the start of the rental, the lessee shall pay the full amount within 3 working days after the confirmation of the reservation. This payment includes a refundable security deposit of 20.000,- CZK.

The refundable deposit, or the remaining part thereof, will be refunded by bank transfer to the lessee’s account within 14 days from the date of return of the car. In the event of damage to the vehicle after its return to the lessor, the deposit may be withheld longer according to point 6 of the article “Insurance” of these conditions.

Cancellation fees

In case of cancellation more than 30 days before the rental date, the lessee shall pay a cancellation fee of 30% of the deposit paid, 30-15 days before the rental date 50% of the deposit, less than 14 days before the rental date 100% of the deposit. No refund of the rental fee will be made for early termination of the rental.


The rental vehicle is insured against damage, destruction or theft of the vehicle with a deductible of CZK 10,000. The lessor also provides compulsory motor vehicle liability insurance. Neither the persons nor the cargo and luggage being transported are insured. In the event of a traffic accident caused by the lessee, the lessee is obliged and hereby undertakes to pay the lessor the agreed deductible according to the specific insurance policy in its full amount.

The insurance does not cover damages resulting from violation of the provisions of Decree No. 99/1998 Coll. (ingestion of alcoholic beverages or other intoxicating substances by the driver), the insurance also does not cover damages resulting from non-compliance with the terms of the rental regulations or non-compliance with the technical conditions of operation of the vehicle set by the manufacturer.

In the event of damage to other persons who are entitled to statutory insurance, the lessee is obliged to notify the lessor without undue delay. In the event of failure to comply with this obligation, any claim made by the insurance company against the lessor shall be enforced against the tenant who has failed to comply with this obligation.

The wording of the preceding paragraphs shall not limit the insurer’s right of recourse against the lessee. The lessor reserves the right to claim damages from the lessee which are not paid by the insurance company. For example, in the case of damage covered by accident insurance, the lessee will pay the excess if the lessee is at fault.

If an insured event occurs and is reported to the insurance company, the lessor is obliged to return the deposit (part of it after offsetting the unpaid compensation) only after receiving the insurance premium for the said insured event. The lessor and the lessee agree that the damage incurred up to CZK 10,000 shall be settled from the security deposit held by the lessor. In this case, the lessor is entitled to offset its claim for compensation against the lessee’s claim for reimbursement of the security deposit.

The right to hold the security deposit until the insurance claim is settled and the obligation to pay it (or part of it) shall also arise for the lessor if the culprit of the damage is known and the compensation is made by his insurance company.

Operation of the vehicle abroad

The Lessee may use the vehicle for foreign travel to the countries listed on the Green Card of the vehicle in which the vehicle insurance is valid.

In the event of damage, theft or accident of the vehicle, the lessee is obliged to follow the same procedure as in the Czech Republic and to contact the assistance service or foreign insurance company cooperating with the relevant insurance company in accordance with the terms and conditions of accident insurance abroad, which the lessee will receive together with a list of contracted foreign insurance companies. The lessee is obliged to inform the lessor immediately.

In the event of an insurance claim, the lessee undertakes to cooperate as far as possible with the authorities in the country in question in accordance with point 3 of the article “Procedure in the event of an accident” of these Conditions.

Towing and return of the motorhome

The lessor is obliged to deliver the motorhome in accordance with point II of the ‘Motorhome Rental Agreement’.

At the request of the lessee, the vehicle may be picked up or returned at an agreed location other than the lessor’s headquarters. If the lessor arranges this service, the cost of this service is not included in the calculation of the rental fee according to the price list.

When returning the vehicle, the lessee is obliged to return the vehicle with a full tank of petrol. If the fuel tank is not full when the vehicle is returned, the lessee shall pay the missing fuel + handling fee of CZK 500,- including VAT. The lessee shall return the vehicle with a clean and tidy interior, a normally dirty body and an emptied toilet waste tank. Otherwise, a fee of CZK 1,500 including VAT will be charged.

In case of delay of the lessee in returning the vehicle to the lessor within the agreed time, the lessor reserves the right to charge a contractual penalty of CZK 5,000.- including VAT for each day of delay.

Rights and obligations of the lessor

Upon conclusion of the contract, the lessor is entitled to require the lessee to pay the rental fee or a deposit for the rental fee.

Upon handing over the vehicle to the lessee, the lessor is obliged to:

  • Hand over the vehicle in a condition fit for proper use, equipped in accordance with the applicable regulations, in a clean condition with a full tank of petrol.
  • Hand over with the vehicle all operating documents for the vehicle, i.e. OTP, certificate of compulsory liability insurance (Green Card), “Motor Vehicle Rental Agreement”, General Conditions of Motorhome Rental” and “Handover Report”.
  • Familiarise the lessee with the manufacturer’s operating and technical instructions for the vehicle of the relevant make and type and demonstrate the functional suitability of the vehicle and its equipment, in particular the motorhome.

The Lessor shall have the right to:

  • In the event of culpable damage, theft or destruction of the vehicle or its parts and equipment or documents, if not covered by insurance, the lessor will claim damages from the lessee (as well as in the event of failure to comply with prescribed maintenance).
  • Charge for the cost of washing, cleaning or disinfecting the dirty returned vehicle or refilling the fuel tank when returning an unfilled tank.
  • In the event of a breakdown and inoperability of the vehicle through no fault of the Lessee, the Lessor shall pay the cost of towing the vehicle and any reasonable and proven costs incurred by the Lessee in securing the vehicle from damage and theft (the reasonableness of the costs shall be decided by the Lessor).

Procedure in the event of an accident

  • Always call the police and arrange for an accident report to be drawn up.
  • Write down all participants and witnesses to the accident.
  • Contact the assistance service according to the assistance conditions and follow their instructions.
  • Report the accident to the lessor immediately.
  • Secure the inoperable vehicle from further damage or theft.

In the event of failure to comply with these instructions or other obligations (see additional regulations), the lessee may be held liable for any damage or consequences of the accident.